Product Knowledge and Vehicle Features
- Description
- Curriculum
- FAQ
- Reviews
The “Product Knowledge and Vehicle Features” course offers a detailed exploration of essential aspects of automotive sales. This course emphasizes critical skills related to vehicle evaluation, the use of technological tools for appraisals, collaboration with management, navigating the F&I process, and the car registration process in South Africa.
Aimed at sales professionals, this course is designed to enhance their ability to deliver an exceptional customer experience—from vehicle selection to final delivery. Participants will gain a thorough understanding of product knowledge and the features of vehicles to effectively meet customer needs.
Target Audience
This course is suitable for automotive sales professionals, dealership staff, and anyone looking to deepen their understanding of automotive products and features.
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72.1 Understanding Vehicle FeaturesText lesson
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82.2 Value and Benefits of Key FeaturesText lesson
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92.3 Communicating Feature Value to CustomersText lesson
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102.4 Understanding Customer NeedsText lesson
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112.5 Real-Life Applications and PracticeText lesson
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122.6 Case Studies and Success StoriesText lesson
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132.7 Comprehensive List of Vehicle FeaturesText lesson
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14Quiz5 questions
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153.1 Types of Vehicles and Market SegmentsText lesson
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163.2 Competitor AnalysisText lesson
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173.3 Vehicle Features and SpecificationsText lesson
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183.4 Understanding Customer Needs and PreferencesText lesson
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193.5 Market Trends and Future OutlookText lesson
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203.6 Effective Selling Strategies in the Automotive MarketText lesson
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213.7 Case Studies and Best PracticesText lesson
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22Quiz5 questions
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234.1 Introduction to Financial Products in Automotive SalesText lesson
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244.2 Extended WarrantiesText lesson
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254.3 Tyre and Rim ProtectionText lesson
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264.4 Insurance OptionsText lesson
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274.5 Vehicle Service PlansText lesson
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284.6 Summary and Practical ApplicationsText lesson
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29Quiz5 questions
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305.1 Introduction to Vehicle ComparisonText lesson
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315.2 Techniques for Comparing Vehicle FeaturesText lesson
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325.3 Understanding Customer Needs and PreferencesText lesson
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335.4 Tailoring Recommendations Based on Customer PreferencesText lesson
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345.5 Practical Applications and Case StudiesText lesson
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355.6 Summary and ConclusionText lesson
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36Quiz5 questions
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376.1 Embracing Digital MarketingText lesson
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386.2 E-commerce in Automotive SalesText lesson
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396.3 Integration of Social Media in SalesText lesson
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406.4 Data Analytics and InsightsText lesson
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416.5 Customer Experience (CX) in Digital SalesText lesson
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426.6 Cybersecurity Best PracticesText lesson
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436.7 Mobile Optimization and AppsText lesson
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446.8 Challenges and Solutions in Digital SalesText lesson
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456.9 Future Trends in E-commerce and Automotive SalesText lesson
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466.10 Practical Exercises and AssignmentsText lesson
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476.11 Resources and ToolsText lesson
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48Quiz5 questions
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497.1 Introduction to Regulatory FrameworkText lesson
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507.2 Understanding Financial RegulationsText lesson
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517.3 Ethical Considerations in Financial Product SalesText lesson
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527.4 Impact of Regulations on Sales PracticesText lesson
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537.5 Practical Applications and Case StudiesText lesson
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547.6 Summary and ConclusionText lesson
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55Quiz4 questions
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568.1 Pricing StrategiesText lesson
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578.2 Financing OptionsText lesson
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588.3 Understanding Interest Rates and APRText lesson
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598.4 Debt-to-Income Ratio (DTI)Text lesson
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608.5 Insurance ConsiderationsText lesson
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618.6 Trade-In Values and AppraisalsText lesson
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628.7 Understanding Loan Terms and ConditionsText lesson
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638.8 Impact of Economic Factors on FinancingText lesson
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648.9 Role of Technology in FinancingText lesson
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658.10 Customer Financing TrendsText lesson
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668.11 Financial Counseling ResourcesText lesson
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678.12 FAQs and Common Myths about FinancingText lesson
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68Quiz5 questions
Archive
Working hours
Monday | 9:30 am - 6.00 pm |
Tuesday | 9:30 am - 6.00 pm |
Wednesday | 9:30 am - 6.00 pm |
Thursday | 9:30 am - 6.00 pm |
Friday | 9:30 am - 5.00 pm |
Saturday | Closed |
Sunday | Closed |