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Product Knowledge and Vehicle Features

This course provides an in-depth look at critical aspects of automotive sales, including vehicle evaluation, technological tools for appraisals, collaboration ... Show more
Instructor
AutoMast
2,569 Students enrolled
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The “Product Knowledge and Vehicle Features” course offers a detailed exploration of essential aspects of automotive sales. This course emphasizes critical skills related to vehicle evaluation, the use of technological tools for appraisals, collaboration with management, navigating the F&I process, and the car registration process in South Africa.

Aimed at sales professionals, this course is designed to enhance their ability to deliver an exceptional customer experience—from vehicle selection to final delivery. Participants will gain a thorough understanding of product knowledge and the features of vehicles to effectively meet customer needs.

Target Audience

This course is suitable for automotive sales professionals, dealership staff, and anyone looking to deepen their understanding of automotive products and features.

1. Who is the intended audience for this course?
This course is ideal for automotive sales professionals, dealership staff, and anyone seeking to improve their product knowledge and understanding of vehicle features.
2. What will I learn in this course?
Participants will gain essential knowledge about vehicle evaluation, technology in sales, customer needs assessment, F&I processes, and the vehicle registration process.
3. How will this course enhance my skills?
Through practical exercises, case studies, and role-playing, participants will apply theoretical knowledge to real-world situations, enhancing their sales capabilities.
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Available in this plans: Full Access R 2300
Product Knowledge and Vehicle Features
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Course details
Duration 4 hours
Lectures 68
Video 2 hours
Quizzes 8
Level Intermediate

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed
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