Regulatory Compliance in F&I
- Description
- Curriculum
- FAQ
- Reviews
The “Regulatory Compliance in F&I” course offers an essential exploration of the critical components of automotive sales, emphasizing the importance of compliance in the Finance and Insurance (F&I) process. This course is designed for sales professionals seeking to enhance their knowledge and skills in vehicle evaluation, technological appraisal tools, and the seamless integration of F&I into the sales process. Participants will gain insights into the complexities of vehicle inspections, reconditioning standards, and the significance of adhering to compliance regulations in the automotive industry.
Throughout the course, participants will engage in interactive case studies and role-playing exercises that provide practical experience in real-world scenarios. The curriculum covers the detailed vehicle registration process in South Africa, focusing on the necessary documentation, tax implications, and regulatory best practices. By the end of this course, sales professionals will be equipped to navigate the F&I process confidently while ensuring compliance with industry standards, ultimately delivering an exceptional customer experience from vehicle selection to final delivery.
Target Audience
This course is ideal for automotive sales professionals, F&I managers, dealership staff, and anyone involved in the vehicle sales process who seeks to understand regulatory compliance and improve their operational effectiveness.
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124.1 Licensing and RegistrationText lesson
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134.2 Disclosure RequirementsText lesson
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144.3 Treating Customers Fairly (TCF)Text lesson
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154.4 Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT)Text lesson
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164.5 Data Protection and PrivacyText lesson
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174.6 Financial Literacy and Customer EducationText lesson
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18Quiz5 questions
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195.1 Understanding Consumer RightsText lesson
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205.2 Fair Treatment of CustomersText lesson
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215.3 Consumer Rights AwarenessText lesson
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225.4 Handling Customer ComplaintsText lesson
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235.5 Diversity and Inclusion in FinancingText lesson
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245.6 Ethical Marketing PracticesText lesson
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255.7 Role of Technology in Consumer ProtectionText lesson
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265.8 Legal Implications and Case LawText lesson
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27Quiz6 questions
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286.1 Identifying Compliance RisksText lesson
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296.2 Implementing Compliance StrategiesText lesson
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306.3 Evaluating and Measuring Compliance EffectivenessText lesson
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316.4 Enhancing Customer Protection through ComplianceText lesson
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326.5 The Role of Leadership in Compliance CultureText lesson
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336.6 Leveraging Technology for Compliance ManagementText lesson
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34Quiz5 questions
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357.1 Real-World Examples of F&I ComplianceText lesson
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367.2 Hands-On ActivitiesText lesson
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377.3 Case Study Analysis: Real-World F&I Compliance FailuresText lesson
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387.4 Group Reflection and Peer FeedbackText lesson
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397.5 Mock Compliance Audits and Role-ReversalText lesson
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407.6 Group Project: Developing a Compliance Training ProgramText lesson
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41Quiz5 questions
Archive
Working hours
Monday | 9:30 am - 6.00 pm |
Tuesday | 9:30 am - 6.00 pm |
Wednesday | 9:30 am - 6.00 pm |
Thursday | 9:30 am - 6.00 pm |
Friday | 9:30 am - 5.00 pm |
Saturday | Closed |
Sunday | Closed |