Mastering Auto Insurance Sales
- Description
- Curriculum
- FAQ
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The “Mastering Auto Insurance Sales” course is meticulously designed to equip sales professionals with a thorough understanding of the auto insurance industry and the skills necessary for success in this dynamic field. This course delves into the historical evolution of auto insurance, the critical role of an auto insurance salesperson, and the various types of auto insurance policies available, including comprehensive and third-party options. Participants will also learn about the key factors influencing insurance premiums and how to effectively communicate policy details to clients.
The course takes a practical approach by guiding participants through the entire auto insurance sales process. This includes strategies for prospecting potential customers, conducting effective sales consultations, presenting insurance products clearly, and employing closing techniques that lead to successful sales. Additionally, the course addresses essential compliance and legal requirements within the auto insurance sector, emphasizing ethical sales practices and effective claims management. With a focus on building long-term customer relationships and enhancing sales strategies, this course is a valuable resource for anyone looking to excel in auto insurance sales.
Target Audience
This course is ideal for auto insurance sales professionals, dealership personnel, and individuals aspiring to start a career in auto insurance sales. It is designed for those who seek to deepen their knowledge of insurance policies, improve their sales techniques, and develop strong customer relationships.
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21.1 History and Evolution of Auto Insurance in South AfricaText lesson
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31.2 Understanding CRMText lesson
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41.3 Importance of Auto Insurance in the Automotive Sales ProcessText lesson
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51.4 Types of Auto Insurance Policies in South AfricaText lesson
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61.5 The Role of an Auto Insurance SalespersonText lesson
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71.6 Responsibilities and Daily TasksText lesson
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81.7 Key Skills Required for Success in Auto Insurance SalesText lesson
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91.8 Understanding the Career Pathway and OpportunitiesText lesson
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10Quiz5 questions
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112.1 Key Auto Insurance TerminologyText lesson
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122.2 Types of Auto Insurance CoverageText lesson
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132.3 Key Factors That Affect Insurance PremiumsText lesson
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142.4 Types of Auto Insurance CoverageText lesson
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152.5 Factors Influencing Coverage OptionsText lesson
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162.6 Claims ProcessText lesson
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172.7 Legal and Regulatory FrameworkText lesson
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182.8 Discounts and SavingsText lesson
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192.9 Understanding Policy DocumentsText lesson
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20Quiz5 questions
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213.1 Prospecting and Lead GenerationText lesson
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223.2 Conducting an Effective Sales ConsultationText lesson
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233.3 Presenting Insurance ProductsText lesson
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243.4 Closing the SaleText lesson
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253.5 The Role of Technology in the Sales ProcessText lesson
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263.6 Building Rapport with ClientsText lesson
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273.7 Understanding Client NeedsText lesson
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283.8 Handling Different Client PersonalitiesText lesson
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293.9 Post-Sale Follow-UpText lesson
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303.10 Regulatory ConsiderationsText lesson
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313.11 Sales Metrics and EvaluationText lesson
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323.12 Case Studies and Role-PlayingText lesson
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33Quiz5 questions
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344.1 Understanding Auto Insurance RegulationsText lesson
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354.2 Ethical Sales PracticesText lesson
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364.3 Understanding South African Insurance RegulationsText lesson
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374.4 Managing Claims and DisputesText lesson
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384.5 Client Rights and ResponsibilitiesText lesson
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394.6 Risk Management and ComplianceText lesson
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404.7 The Role of Ombudsman and Dispute Resolution MechanismsText lesson
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41Quiz5 questions
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425.1 Understanding Auto Insurance ProductsText lesson
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435.2 Assessing Customer NeedsText lesson
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445.3.1 Prospecting and Lead GenerationText lesson
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455.3.2 Building Customer RelationshipsText lesson
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465.3.3 The Sales PresentationText lesson
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475.3.4 Closing the SaleText lesson
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485.4 Post-Sale Customer SupportText lesson
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495.5 Strategies for Customer RetentionText lesson
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505.6 Building Product KnowledgeText lesson
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515.7 Effective Negotiation SkillsText lesson
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525.8 Cross-Selling StrategiesText lesson
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535.9 Utilizing Data AnalyticsText lesson
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545.10 Handling Difficult ConversationsText lesson
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555.11 Using Feedback for ImprovementText lesson
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56Quiz5 questions
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576.1 Technology in the Auto Insurance IndustryText lesson
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586.2 Future Trends in South African Auto InsuranceText lesson
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596.3 Regulatory Changes and ComplianceText lesson
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606.4 The Role of Social Media and Digital MarketingText lesson
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616.5 Integration of InsurtechText lesson
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626.6 Consumer Education and AwarenessText lesson
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636.7 Future Skills and CompetenciesText lesson
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64Quiz5 questions
Archive
Working hours
Monday | 9:30 am - 6.00 pm |
Tuesday | 9:30 am - 6.00 pm |
Wednesday | 9:30 am - 6.00 pm |
Thursday | 9:30 am - 6.00 pm |
Friday | 9:30 am - 5.00 pm |
Saturday | Closed |
Sunday | Closed |